Service plans built around equipment uptime, not just repair calls.
From first installation to years of preventive care, our engineers support the equipment your facility depends on every day.
Installation & Commissioning
Safe, correct setup of new equipment, tested and signed off before your team relies on it.
- Site readiness check
- Installation & safety testing
- Staff handover briefing
AMC / CMC Plans
Annual and comprehensive maintenance contracts that keep servicing scheduled and budgeted, not reactive.
- Scheduled preventive visits
- Priority breakdown response
- Annual service reports
Preventive Maintenance & Calibration
Routine checks and calibration against manufacturer specification, so readings stay accurate over time.
- Functional & safety checks
- Calibration against spec
- Calibration certificate on request
Breakdown & Emergency Repair
Fast diagnosis and repair when equipment goes down unexpectedly, with clear cause-of-fault reporting.
- Rapid call triage
- On-site or in-shop repair
- Itemised repair report
Spare Parts & Accessories
Genuine and compatible parts sourced and stocked so repairs aren't delayed waiting on components.
- Sensors, cables & probes
- Consumables & disposables
- Scheduled restocking
Equipment Training
Hands-on orientation for nursing and technical staff on safe, correct day-to-day equipment operation.
- Operator walkthroughs
- Basic troubleshooting tips
- Reference quick-guides
From the moment you call
Request Raised
Call, WhatsApp or the contact form — tell us the equipment and the issue.
Engineer Assigned
A biomedical engineer familiar with that equipment type is scheduled.
On-Site Diagnosis
The fault is diagnosed and, where possible, resolved on the same visit.
Report & Follow-Up
You receive a service report, and the equipment is logged for its next scheduled check.